Level 2 Conflict Resolution & Personal Safety

page-image-conflict-resolutionCertified by the Chartered Institute of Environmental Health

Work – related violence is still at an unacceptable level with the negative effects of violence affecting both the individual and the organisation.

The qualification covers the following topics:

  • Violence in the workplace
  • The law
  • Personal safety policies and procedures
  • Reducing the risk of conflict
  • Resolving confrontational situations
  • Personal safety

Duration – 1 day

Assessment method – 30 question multiple choice paper

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